Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to Trust.spp. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Account Terms

You may be required to provide certain information to create an account or place an order. You agree to provide accurate, current, and complete information and to keep your account details updated.

You are responsible for maintaining the confidentiality of your account information and for activities carried out through your account. Please notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms of Service or are used for fraudulent, abusive, or unlawful activities.

2. Pricing and Payment

All product prices displayed on Trust.spp are listed in Indian Rupees (INR) unless otherwise stated.

Prices, offers, discounts, and promotions may change at any time without prior notice. Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

We accept the payment methods made available on our website. By submitting a payment, you confirm that you are authorized to use the selected payment method.

If a pricing or payment error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund any amount already paid.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, dimensions, and other information on our website are accurate and up to date.

Minor variations may occur, particularly due to screen settings, manufacturing differences, packaging changes, or product updates.

If you receive a product that is materially different from its description or has a defect, please contact us at amanrajh20@gmail.com so we can assist you in accordance with our Return and Refund Policy.

4. Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products. An order is considered accepted when we confirm the order or dispatch the products, as applicable.

We reserve the right to refuse or cancel an order in circumstances such as product unavailability, pricing or listing errors, suspected fraud, payment issues, or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded using the original or an appropriate payment method.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] business days after successful payment and order confirmation, unless otherwise stated on the product page or at checkout.

Estimated delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our reasonable control.

Once an order has been handed over to the delivery partner, tracking information may be provided where available. Customers are responsible for providing a complete and accurate delivery address.

If your order is significantly delayed, lost, or arrives damaged, please contact us at amanrajh20@gmail.com with your order details so we can assist you.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

Before returning an item, please contact amanrajh20@gmail.com for instructions. Eligibility may depend on the condition of the product, the reason for the return, and any applicable exclusions.

Approved refunds will generally be processed within 3 to 7 business days after the return is approved. The time required for the refund to appear in your account may vary depending on your bank or payment provider.

7. Prohibited Uses

You agree not to use Trust.spp for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

  • Violate any applicable Indian law or regulation.

  • Provide false, misleading, or fraudulent information.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Interfere with the security or operation of our website.

  • Use automated methods to scrape, copy, or collect website content without permission.

  • Attempt to place fraudulent or unauthorized orders.

  • Introduce malicious code, viruses, or other harmful material.

  • Use our website to infringe the rights of others.

We may restrict or terminate access to our website or services if we reasonably believe these terms have been violated.

8. Intellectual Property

Unless otherwise stated, the content on Trust.spp, including logos, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to us and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

9. Limitation of Liability

To the extent permitted by applicable law, Trust.spp will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

We do not guarantee that our website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law, including applicable consumer protection rights.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law and consumer rights, disputes arising from or relating to these Terms of Service or your use of Trust.spp shall be subject to the jurisdiction of the courts located in [CITY, STATE, INDIA].

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, or applicable requirements. Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Store: Trust.spp
Founder: Aman Raj
Established: 2026
Email: amanrajh20@gmail.com
Business Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]